CEO squanders potential - Anonymous employee BetterUp Employee Review

1.0
Jul 1, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Alexi knows how to bring in big-name celebrity talent. Uplift is an amazing event focused on bringing out the best in mindsets and behaviors to help people build lives with purpose and passion. The company was full of brilliant people, building things that lead to better lives for members who used their products. The coaches by and large are a lovely, caring, and effective community. BetterUp Manage and Lead are an excellent products. For now.

Cons

Culture comes from the top. The culture here is fear driven. The CEO shows zero care or concern for the wellness or sanity of his employees. People are constantly pressured into accepting unrealistic deadlines that cannot be met even with long-hours, nights and weekends, and then reprimanded when they cannot hit those deadlines. At the same time, roadmaps and reorgs happen on repeat, at a faster rate than I've seen anywhere in tech. As others have expressed, they expect a cultish level of obedience. When smart people point out areas of improvement or places that need more consideration, they should be very wary of whether it supports or challenges the CEO's perspective in any way. I watched those who provided valuable insights and brave honesty be managed out for "being difficult" and "not getting what we are trying to do here" instead of being rewarded for making the culture and the products better. They are bleeding talent right and left because they know how to hire talent, but not how to utilize it.

Explore other reviews about BetterUp

5.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High achieving (but friendly, collaborative) environment, great for driven professionals looking to uplevel their skills and career, flexible work schedule allows me to prioritize school pick ups and personal life, company wide summer and winter breaks every year plus "inner work" days off and volunteer days, career opportunities for advancement (at least in my dept.), You'll work with some of the most capable, driven, kind individuals. I've been here for 3+ years and have no intention to leave, I like the work I do and the team I work with.

Cons

High achieving, high performance culture isn't for everyone (clearly). If you're looking to coast, this is not the place for you. There are pockets in the org with bad managers or poor leaders, and I agree they should be weeded out ASAP because they're clearly bringing down the majority of the org which is filled with decent people who want to do the right thing and do good work. I wish they had a 401k match.

1
5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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