Don't fall for the mission - it's not worth the pain. - Lead Product Manager BetterUp Employee Review

1.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

- You will likely meet some really smart and nice people who joined the company believing in its mission. Although the high performers don't tend to stick around as soon as they've figured out what's going on. There is a reason their turnover is so high - The mission is compelling and it makes you feel good to work on something that makes people's lives a little better

Cons

Where should I begin? BetterUp is the most chaotic and "culty" place that I've worked at. - Toxic culture from the top. The leadership has completely lost touch for years. The CEO Alexi is a bully and only surrounds himself with "Yes" people. He leads by fear and openly berates or mocks employees. Anyone who disagreed with him got shown the door. Yet he blames everyone else for the problems. You are either part of the "Alexi crew" or you are not. - It is not a tech company. Period. As much as they want you to believe they are, they aren't. They sell a tech-enabled service at its most basic form and failed to innovate for years, despite sitting on a wealth of consumer data. - With all the flashy C-suite titles, VPs, Prince Harry, celebrities and expensive events, you can piece together that this company is only good for marketing and branding, and care more about its brand than building a business that delivers value. - You are likely vastly underpaid because they won't tell you how much your stock options are truly worth. - The product roadmap is a joke. Your job is to translate Alexi's ideas into a believable "roadmap" and sell it to customers before you build a functioning product. That or work on any Alexi's pet project. And it changes every 3 months. P.S. good luck figuring out how much your stock options are worth if you join the company or what the financial outlooks are. :)

Explore other reviews about BetterUp

5.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High achieving (but friendly, collaborative) environment, great for driven professionals looking to uplevel their skills and career, flexible work schedule allows me to prioritize school pick ups and personal life, company wide summer and winter breaks every year plus "inner work" days off and volunteer days, career opportunities for advancement (at least in my dept.), You'll work with some of the most capable, driven, kind individuals. I've been here for 3+ years and have no intention to leave, I like the work I do and the team I work with.

Cons

High achieving, high performance culture isn't for everyone (clearly). If you're looking to coast, this is not the place for you. There are pockets in the org with bad managers or poor leaders, and I agree they should be weeded out ASAP because they're clearly bringing down the majority of the org which is filled with decent people who want to do the right thing and do good work. I wish they had a 401k match.

1
5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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