Beyond Sad........ - Anonymous employee Beyond Finance Employee Review

1.0
Apr 30, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In reflection nothing because someone that would even consider putting people in such a disastrous position without warning or knowledge absolutely deplorable.

Cons

As you see in the other reviews they "furloughed " fired a sizable size of the staff. No advance warning given. Never advise that we had employees at the locations in Houston for ADR had COVID 19 until after the quarantine was put in place. Upper management handled this situation about as well (total sarcasm) as Trump. Total drop of the ball. We employees were always told the heart of the company was through transparency, truth and working together. Now fast forward to last month hearing in a choppy distorted call something that seems important but you can't hear clearly. Reach out to manager not one manager or HR responded to any of the contacts. There is no telephone number to HR ( which has presented a issue with my unemployment claim, other formers be careful) . No communication had been sent to update is on the company on this covid situation. Everyone was in the dark just wondering are we ok or not. HMMMM....then the email.....fired us. They wanted us to feel like a family. That's not what family does. I wouldn't go back to a company that willing lead us blindly into the unknown. Leadership, I pray for them. You have to be a different kind of soul to plunge ppl into despair like this. All former employee , remember this feeling, the slap in the face and disrespect, confusion and frustration. This is what happen when a company ISN'T for it's employees. Purely profit. You guy were absolutely the best part of the company. I'm sorry they used us. I'm sorry they didn't see you value. I'm sorry they didn't provide options and guidance. I'm sorry you've lost your income. I'M SORRY THIS HAPPENING TO YOU. Don't be disheartened God protect his children. STAY ENCOURAGED. Blessings and positive vibes to you all. Keep pushing. Look Beyond.....Beyond. Selah.

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Beyond Finance Response
6y
Thanks for your response. The layoffs that we underwent in April were an incredibly difficult decision that we assure you was not made lightly. If you are looking to get in touch with HR, please email hr@beyondfinance.com and we are more than happy to set up a call.

Explore other reviews about Beyond Finance

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Beyond Finance truly stands behind its leadership team and agents. There is a strong support system in place, and upper management genuinely listens to feedback and provides resources necessary for us to succeed. Whether an employee or client opportunity... one doesn't outweigh the other and are both equally important here at Beyond. The collaborative environment makes it incredibly rewarding to coach and mentor team members, helping them develop their skills and hit their performance goals.

Cons

None at the moment as this is a great company that encourages career and opportunity growth!

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, remote.

Cons

Horrible training. It's disjointed and hard to follow, basically consisting of a handful of PowerPoint presentations; no mock calls, limited shadowing, or anything else you would anticipate as part of contact center training. There are NO standardized SOPs. No centralized resources or knowledge management system. Extreme micromanaging. If you are 16 minutes 'idle' you get a disciplinary point ('idle' is measured by phone calls and moving to new accounts, NOT keystrokes, mouse clicks, or any sensible metric). The primary metric is hours on the phone. However, you, the employee, cannot see your total call time on the soft phone system. I was told contradictory information as to how this was measured. In fact, leadership was extremely cagey when questioned about metric calculations, going so far as to tell me "there isn't really a formula," for MATH. There is ZERO positive culture. You can't take even a moment to get to know your coworkers.

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