One of the few CEO's who really cares about his employees and helping others - Customer Care Beyond, Inc. Employee Review

5.0
Nov 30, 2013
Recommend
CEO approval
Business Outlook

Pros

There are multiple departments to move to throughout the company. Patrick, the CEO, is a genuinely nice person (in my personal experience) who will take the time to stop and talk to the employees as he walks through the different offices. He is open to suggestions from employees on how to improve work processes and benefits which he has implemented. I have read some of the reviews and there are other former and current employees who have a different opinion. The co-workers are wonderful people.

Cons

It can be discouraging when trying to advance to other departments when many employees apply for the same position. There does seem to be favoritism, but I have noticed some improvement during the time I have been here. There is a lot of micro management.

Explore other reviews about Beyond, Inc.

5.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

1.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment with LOTS of hands-on experience with many different tools. The people are the reason to stay, lots of smart and caring people, managers, and leaders towards the bottom of the food chain.

Cons

Upper Management has completely destroyed this company and gutted it. In my several years at the company, communication is as poor as it could be. Bonuses are promised and then not followed up on. RIFs happen far too frequently. It is abundantly clear that this company does NOT care about it's employees, and at the moment is almost seems like they are trying as hard as they can to get people to quit so they don't have to pay severances before acquiring more companies and moving headquarters to Texas. The culture in the days of Overstock was incredible, it made people excited about being able to work there. Now people are hanging on by threads, large teams are now carried on the backs of just 1-2 people without additional pay as we see co-workers get laid off left and right. It is not sustainable. Important things are being missed because there are not enough people to do the work, which will end up biting the company in the butt for compliance and finance reasons.

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