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BigCommerce

Now known as Commerce

Engaged Employer

Inclusive, Accommodating & Fun! - Enterprise Account Manager BigCommerce Employee Review

5.0
Sep 29, 2019
Recommend
CEO approval
Business Outlook

Pros

As someone with a disability, i could not possibly ask for a more inclusive and accommodating employer. They've gone out of their way in every facet of my role to make sure that i'm comfortable and feel included. From customised equipment to flexible working arrangements, they've made it happen. Aside from that, i never thought a workplace could be 'fun' and one could actually be happy to come into work - easy-going attitudes all round and genuine camaraderie that focuses on everyones happiness and encouragement to be the best. Oh, not to mention the perks; free lunch, snacks and drinks, monthly massages... the list goes on! Hands down the best place i've ever worked.

Cons

Absolutely no cons whatsoever (never that i could say that about an employer)

Explore other reviews about BigCommerce

5.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
Feb 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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