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BigCommerce

Now known as Commerce

Engaged Employer

So much opportunity & success to be had - Software Engineer BigCommerce Employee Review

5.0
Mar 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Bigcommerce is ramping up in a big way and I'm very happy to have been playing a part in that. I feel management is very transparent and really do care about all their employees. The office is great and we get tons of food (some healthy and some not so healthy). The work-life balance is what you make of it. There is no pressure to work long hours, but if you are the type of person that loves doing what you do, then they will support you (i.e. paying for taxis, buying dinner). If you are successful in what you are doing, you will be rewarded. The CEO's Mitch & Eddie are great guys and very personable. They always have time to chat. The same goes with West, our CPO. The board (Steve Case, Larry Bohn, CEOs, etc) have a very clear vision of the future of Bigcommerce and it's very clearly communicated to all employees.

Cons

When I first started, it was a bit frustrating with the levels of management put in place, but now that there is no org structure for the Engineers, I feel like I am less blocked and can get more done.

Explore other reviews about BigCommerce

5.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
Feb 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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