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BigCommerce

Now known as Commerce

Engaged Employer

most people dont last long here - Salaried Employee BigCommerce Employee Review

1.0
Oct 3, 2022
Recommend
CEO approval
Business Outlook

Pros

• Unlimited PTO for salaried employees • Startup environment, maybe good for junior level with zero experience • Lots of ways to get involved in community • Employee Resource Groups for LGBTQ+, etc.

Cons

• Zero work life balance - Guilt tripped for taking holiday • Extremely unqualified management - Everything is on fire at all times and management cannot communicate well with employees. Management bullies and threatens employees in order to get what they want. • Company became remote bc fear of losing folks, but they still have management peer pressuring folks to come in for in person jam sessions, etc. • HR is unresponsive and will only take action if it's convenient for them. • Hourly employees are treated as highly disposable.. • Large chunk of upper management either has been at the company for their entire career or they got grandfathered in somehow (acquisitions, etc.) which converts to a horrible dynamic between management and front line workers making things happen.

Explore other reviews about BigCommerce

5.0
Jun 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
Feb 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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