Pros
The HR department and staff trainer are extremely helpful, and supportive of employee feedback and needs. My relationship with my direct supervisor was fantastic.
Cons
I inherited a large staff of people who were not adequately/consistently trained to perform their job responsibilities. This resulted in my energy during my onboarding/first few months uncovering issues that hadn’t been addressed with staff, having to manage multiple PIPs, and hiring/onboarding at least 3 staff. After having a second program added to my role (which I thought was manageable prior to uncovering staffing challenges), a staff member from a different program on a PIP was added to my team, and was given little room to succeed. My role in particular resulted in me being on call 24/7 because management didn’t trust my staff.