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Bio-Reference Labs

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CSR - Customer Service Representative Bio-Reference Labs Employee Review

5.0
Mar 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Great department to expand knowledge of medical terminology and knowledge of tests and what they test for , ongoing training provided for all new tests and processes, monthly feedback 1:1's with Supervisors on overall productivity and how to improve performance. Plenty of knowledgeable resources to assist with roadblock questions. Great new hire training program which is detailed and beneficial.

Cons

Would like more reps on the floor to be positive minded, and strive for more personal growth as the way some people think out loud affects other reps in a negative way.

Explore other reviews about Bio-Reference Labs

5.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice work on the new

Cons

Right now I’m trying to get my car

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good benefits and 401k

Cons

The worst management I have ever seen, toxic and inclusive Indian specific groups, high favoritism, always firing people after hiring every March, don't want to fire existing employees who are incompetent and been there since 1990s, always gasligting and lying.

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