Pros
The health benefits are great, and you get all of your vacation time at the beginning of the year, even if you're a new hire. There are opportunities for raises, promotions, and annual bonuses. When you have to deal with any donor being rude or behaving inappropriately, you can call management to come and help you, and they're not shy about permanently deferring abusive donors. This is not at all a job where "the customer is always right," so the work culture here doesn't revolve around placating aggressive and abusive people like at most customer service based jobs. They will also work with you on accomodations if you have a health condition or disability; I have injuries that require me to sit, so they had me go to a doctor to be evaluated, and sent forms to HR to get me approved for a chair. The process was pretty fast and painless.
Cons
Like any medical type job, it comes with a certain level of stress & pressure. You will experience donors who get angry & belligerent when they don't pass the health screening. There are often communication breakdowns between different sections of the center, which can lead to butting heads w/ coworkers & general frustration. There is very little lenience when it comes to missing work when sick. You get 6 total paid sick days for the whole year, plus an extra 5 if you get COVID, any more than that and it's an automatic termination. So if you're someone who gets sick semi-regularly, or are disabled, make sure to get doctor's notes, or consider other jobs.