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Birch Communications

Acquired by Fusion Connect

Is this your company?

Stay Away! - Accountant Birch Communications Employee Review

1.0
Jul 19, 2016
Recommend
CEO approval
Business Outlook

Pros

There are some good people who work here.

Cons

The company is a disaster. They continue to grow only by M&A and lose many customers when they jam them into their billing system which is a joke in itself. Accounting management is spineless and beholden to a person outside the organization who has free reign over the company and is one of the most unethical people I've met in my life. Their benefits are some of the worst in class. The 401k match is for the most part non existent and given at the discretion of the owners. They don't even pay well to compensate for the bad benefits. There is no communication between departments. There are unethical business practices going on. Over the last two years, there have been two CEOs, two CFOs, 3 VPs of Accounting, 4 controllers and over twenty accountants that have left the company that weren't forced to resign. The new CEO and COO have 'reduction in workforce with the same results' as their accomplishments on LinkedIn. That should tell you all you need to know. I could go on but stay away from working for this company. Most people are looking to get out or are turning a blind eye to the health of the company. Birch can't retain good talent.

Explore other reviews about Birch Communications

5.0
Nov 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent customer service, clear and clean call quality

Cons

Non to report at this time

4.0
Jan 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is an excellent work/life balance with more PTO/paid holidays than I have had at previous companies. My supervisor and team are very easy to work with, are understanding, and are great to bounce ideas off each other. Very positive work environment, where everyone pulls their weight. The executives are real people who can be emailed with questions, concerns and who are just generally “present” and not people the employees never see or don’t have access to reach. Goals for the company are made transparent. We have a quarterly town hall meeting where the CEO summarizes the ups and downs of the last quarter and keeps us up to date on where we are as far as reaching our goals. Birch promotes from within, as I have seen numerous employees get promoted. It seems like there have been monthly team building exercises/fun events such as a carnival in the fall, customer service week with lunch for the entire company provided, a buffet of desserts before the Christmas holidays, potlucks for any/every holiday, and various breakfasts and lunches provided. Love that Birch has recycling containers throughout the building!

Cons

There is a small cafe that serves breakfast and lunch, but the food is not the best and the selection is limited. I would recommend bringing your own breakfast/lunch/snacks! Office supplies are limited and I have brought several things from home.

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