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Birch Communications

Acquired by Fusion Connect

Is this your company?

Clueless - Anonymous employee Birch Communications Employee Review

1.0
May 18, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros, with the exception of the great Cbeyond people that are still hanging in there. They are a great group of people to work with.

Cons

This company is a ghost ship. The leadership team is completely clueless as to how a forward thinking technology company should be run. There is no desire to innovate, and create, and be a technology leader. The only thing the leaders of this worthless company care about is the next acquisition, which they will bleed dry and let everyone go. I was fortunate enough to be part of a large acquisition and was a necessary part of the engineering team, so I was able to take my time and move on at my leisure. With C level executives making low level management decisions, its no wonder it's one of the worst places to work. The management team is paralyzed due to fear of being berated by any one of the C level execs. They cannot make decisions on their own, and if they did, those decisions would likely be overturned on a whim, and the manager that made the decision would be publicly chastised and humiliated. Do not work here if you can help it. You will learn nothing of value.

Explore other reviews about Birch Communications

5.0
Nov 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent customer service, clear and clean call quality

Cons

Non to report at this time

4.0
Jan 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is an excellent work/life balance with more PTO/paid holidays than I have had at previous companies. My supervisor and team are very easy to work with, are understanding, and are great to bounce ideas off each other. Very positive work environment, where everyone pulls their weight. The executives are real people who can be emailed with questions, concerns and who are just generally “present” and not people the employees never see or don’t have access to reach. Goals for the company are made transparent. We have a quarterly town hall meeting where the CEO summarizes the ups and downs of the last quarter and keeps us up to date on where we are as far as reaching our goals. Birch promotes from within, as I have seen numerous employees get promoted. It seems like there have been monthly team building exercises/fun events such as a carnival in the fall, customer service week with lunch for the entire company provided, a buffet of desserts before the Christmas holidays, potlucks for any/every holiday, and various breakfasts and lunches provided. Love that Birch has recycling containers throughout the building!

Cons

There is a small cafe that serves breakfast and lunch, but the food is not the best and the selection is limited. I would recommend bringing your own breakfast/lunch/snacks! Office supplies are limited and I have brought several things from home.

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