Customer Success Manager - Customer Success Manager Birdeye Employee Review

1.0
Oct 29, 2016
Recommend
CEO approval
Business Outlook

Pros

The ability to work remotely is the only pro that I can offer about the company. The accounts I serviced from the beginning quickly showed improvement.

Cons

The whole company. They are not honest and deceive you. You are treated as an employee with no benefits. They hire you as a contract position but dictate the hours you work and how the work is performed. The lack of communication causes great distress in which you have no control of. Other managers lack in care and dedication areas passed from person to person when accounts are not handled as expected.

Explore other reviews about Birdeye

5.0
Nov 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunities for self development Flexible work schedule Good Pay Very good Management

Cons

No cons to share. I have a pretty good experience with them.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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