PLEASE BE CAREFUL... - Anonymous employee Birdeye Employee Review

1.0
Jan 18, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people work here. Great hard working people. Who dedicate themselves to the company.

Cons

There has been a huge amount of positive reviews that just seem dishonest. Executive team does not care at all about employees. They are slowly pushing everyone out the door. Team members who started with them from the start have been treated horribly. Executive team makes promises that they never keep. They preach employee happiness, but never follow through with anything that actually helps the culture. No training is provided at all from the start. No resources to help an employee succeed. Zero career path. They truly set you up for failure. I’ve never worked for a company who cares so little about their people. There has been so many people leaving, pushed out, and abandoned by this company. I really hope anyone who is considering working here think twice. You will be blinded at first, but will understand what I mean. The product was great, but you will quickly learn that they will take away features without any training to help you combat it. They will also take away key components and keep quota the same. I understand that changes will happen. But at least train us on how to handle them. And at least give us time to learn how to handle them. Instead they keep quota the same(or even raise them) while removing key features that helped us sell the product in the first place. It’s like selling a meal at McDonald’s. Then taking away the fries and drink, and expecting us to sell it at the same price. They brag about how well the company is doing, but don't care about how the employees are doing. I feel bad for all of my colleagues, because they are truly great people. Who are not being valued for their commitment. I beg anyone who is considering this company to read all the negative reviews written. Find a company who actually cares about people. Find a company who actually has compassion for the well being of people. I don't want anyone else to be treated this way. I have to say that this was the worse experience I have ever had at a company. BirdEye is used to help our customers use reviews to improve their business. Instead of taking our negative reviews and trying to make a change. The CEO rather focus his energy on finding who wrote the review to get them to remove it. I just hope this review has helped.

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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