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      Birdeye

      Engaged Employer

      Birdeye reviews

      Incompetent Senior managemen. I am saying this after observing them closely for over a year. - Customer Service Birdeye Employee Review

      1.0
      Aug 14, 2018
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much except that they do pay market salary to make the suffering worth it

      Cons

      The CEO and his brother COO are pathetic leaders and sadly running the show. All other senior hires are either busy trying to please them or looking for jobs. The CRO who was a big hire just quit within 2-3 Months of joining as he could Not handle the micro management. Not to mention other VPs that have quit in the last one year alone.

      Explore other reviews about Birdeye

      5.0
      Nov 22, 2025
      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities for self development Flexible work schedule Good Pay Very good Management

      Cons

      No cons to share. I have a pretty good experience with them.

      4.0
      Jun 13, 2026
      Commercial account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product. Constant innovation and forward thinking company.

      Cons

      Things move very fast. Many leadership changes and deal cycles can vary.

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