FANTASTIC Company! - Customer Success Manager Birdeye Employee Review

5.0
Mar 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Company culture is incredible. Everyone is welcoming and open to idea sharing. No matter how low you are on the totem pole, your voice can be heard at Birdeye. It's a challenging and fast paced environment so your days fly by. Even though we're currently working from home, it doesn't feel like that amongst our teams. Everyone is close and I now consider my colleagues to be friends. The pay is great and there's opportunity to earn bonuses every quarter. We also have UNLIMITED PTO! Senior leadership listens to all of the employees and take action when there's an overwhelming opinion on something. I love working for Birdeye!

Cons

Onboarding has room for improvement for CSMs.

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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