Poor sales leadership. Avoid if you are in sales. - Account Executive Birdeye Employee Review

2.0
Aug 27, 2021
Recommend
CEO approval
Business Outlook

Pros

There are some great people who used to work at this company. Seriously, between 2017 and 2018 the culture here was very positive. Unfortunately, most of the people who made the culture great have moved on to better things. A few other positive points: * Great health insurance * Free lunch once a week * Free snacks * Lots of turnover, so simply sticking around used to help you snag better leads and get a positive reputation with management * There are some great people who are still here

Cons

The opinions expressed in this review are my own. These are not expressed as "facts" about the company and should not be viewed as such. Make your own decisions about who you choose to work for, and accept nothing less than excellence. Back in 2020, around April or May, David Lehman thought it would be a great idea to start doing Big Deal Meetings twice a week from 5 PM to 6:30 PM. During these meetings, sales reps would talk about any deals they had in the pipeline over a certain value. Even if you only had one deal to talk about, you were expected to sit on the call for the entirety and may only speak for 3 minutes. This was AFTER HOURS. It accomplished nothing except demoralizing employees. Sadly, this is an accurate representation of how leadership treated the sales team every day. Incredibly embarrassing for the company and leadership. At least they've stopped telling reps in interviews that they'll actually receive warm leads (I hope). It stopped for a while, but the interview process was also incredibly inconsistent month-to-month. You'd have interviewees show up and no one in management would be available to break off of calls to actually talk to them. Either way, those warm leads don't exist (spread too thin among too many reps), and you'll end up cold calling. When I worked here we would spend 3-4 hours per month in monthly all-hands meetings. It just seemed like a big waste of time. It also seems odd that if you watch their review count and recent reviews on Glassdoor from week to week, the new and positive reviews will actually disappear. I think Glassdoor catches on that they're fake and removes them, but that's just a hunch. A lot of the positive reviews follow a similar format to each other and don't seem believable. I would give Naveen a higher rating except that he authorized the hire of some really awful sales leaders over the years. He's extremely intelligent and highly personable, but just couldn't get the top level sales leader hires just right. This isn't the worst sales org in the work (ie. Paycom and Tom James), but there are definitely better places to work.

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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