Challenging industry - Account Manager Birdeye Employee Review

3.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, exciting technology, the CSMs are really good!

Cons

Pay is looooooowwww and there is a lot of product knowledge to retain. AMs are NOT the main POC for client's which can make selling/hitting quota challenging as you don't have that trust built up. Product Pricing is inconsistent for clients.

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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