Terrible leadership, no structure or proper guidance. - Account Executive Birdeye Employee Review

2.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Despite the challenges I faced, there were some positive aspects of working at Birdeye. One pro was the opportunity to collaborate with talented colleagues who were passionate about their work. Additionally, the company offered some valuable learning experiences and exposure to new technologies. The office culture was generally friendly, and there were occasional team-building activities that fostered camaraderie. Overall, while there were shortcomings, there were also some redeeming qualities to my experience at Birdeye.

Cons

During my time at Birdeye, I found the leadership to be lacking in direction and support, which led to a lack of structure and guidance within the organization. The pay was also notably lower compared to other companies in the industry. Overall, my experience was disappointing, and I would not recommend Birdeye as a workplace to friends or family due to these factors.

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Birdeye Response
2y
Thank you for sharing your concerns. We genuinely value feedback, both positive and negative, as it helps us to continuously improve and evolve as a company. I'm sorry for any frustration you may have experienced during your time with us. It's never easy to feel uncertain or unsettled in a work environment. As a fast growth company, we hold ourselves and our employees to a high standard of performance, as we believe this is essential for driving success in our competitive industry. We also understand the importance of work-life balance and strive to accommodate our employees' personal needs as much as possible. We will take your feedback into consideration as we continue to refine our policies and procedures. With respect to decisions about turnover and compensation plans, I want to assure you that these decisions are made thoughtfully and with the long-term success of our company and our team in mind. We also invest a lot in employee growth and development to help new team members succeed. Unfortunately, not every new hire is the right fit for the role or company. In these cases, we believe it's best for both parties to part ways early on, rather than prolonging a situation that may not be mutually beneficial. While we do encourage our team members to share their honest feedback on platforms like Glassdoor, it is never our intention to pressure or manipulate anyone into leaving positive reviews. Our focus is on creating a positive and supportive work environment where every employee feels valued and respected. Once again, thank you for sharing your thoughts with us. We are committed to learning from your feedback and making the necessary improvements to ensure that Birdeye remains a great place to work for all of our employees.

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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