Great Start! - Enterprise Customer Success Manager Birdeye Employee Review

5.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

I just started a couple of weeks ago so I am reviewing my interview process and first couple of weeks of onboarding BootCamp. Interview cycle pros: - Transparent and thorough interview conversations with leadership. - Loved that they required character references in lieu of a lengthy assignment already showing me that they prioritized character over task completion. Onboarding Pros: - Peers and cross-functional folks all welcoming and open/excited to meet so great first impression on culture. - Enablement Lessons are both thorough and engaging. Quizzes and recording submissions really help the info stick. - Enablement support has been amazing. The enablement team is super responsive and helpful.

Cons

The only con was that I didn't have a peer interview but I back-channeled for peer questions and felt really confident in my decision to join the team.

Explore other reviews about Birdeye

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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