Pros
First and foremost, the dogs and clients at my location. My clients have been coming to B&B for years and in some cases, are using our services for the second or third dog. I also like that we provide individualized care and don't try a one size fits all approach. The dogs in our care all have different needs, so I was happy to see the level of detail that is captured by the company. Also, in the short time I have been with the company, I have learned so much about dog behavior. I have a dog, but I have learned professionally about dog behavior. Prior to interviewing with B&B, I read the reviews on here and was a little worried about what I read. Before I interviewed, I visited 3 different locations pretending to be a client interested in different services. The locations were clean and the staff was pleasant. I did not find what was described on here. I am glad I did research and saw things for myself.
Cons
Can be very emotional (you are dealing with someone's loved one/family member) and stressful. It is stressful because there are a lot of details and you want to get them right. There are a lot of moving parts as you are managing a lot of services (daycare, grooming, transportation, dog walking, etc.) at one time and want to make sure you stay on top of things and deliver for your clients and the dogs in your care. I do like this challenge though. Also, the turnover for the Handler role is high, but given the pool I probably should expect it. People in this role are usually in school, have very little work experience or this is their first job. It seems sometimes the people who take on this role don't realize the amount of work involved and think all it is watching and playing with dogs. There is work involved as well as procedures in place that we all must follow in caring for the dogs.