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Bitly

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Bitly reviews

Lack of direction - Account Executive Bitly Employee Review

2.0
Aug 2, 2019
Account executive
Recommend
CEO approval
Business Outlook

Pros

The majority of the people are great.

Cons

The company appears to have realized they needed to drive revenue and their solution was simply repackaged a freemium product as "enterprise" offering. Despite searching for senior talent, they allow for zero autonomy and insist on Sales Engineers being involved at every touchpoint. Bitly also made the classic mistake of growing a sales team rapidly and in an unsustainable fashion. Like many companies before them, the hiring was done without a need. As a result, almost all the hires are no longer at the company. These issues aside, the most troubling aspect was the passive-aggressive nature of specific people on the sales team. This is not common in the tech world and took me, and other members of the team, by surprise.

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Bitly Response
6y
Hello, As a Company that is going through a Growth phase we appreciate and value your feedback. We are truly sorry to hear that you did not have a positive experience during your time at Bitly. Our goal is to create an open and transparent environment which enables employees to achieve success and feel comfortable at work. Please reach out to our HR department if you’re interested in discussing this matter in detail. Best, Bitly HR Team

Explore other reviews about Bitly

5.0
Jun 15, 2026
Senior full stack software engineer
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment with opportunities to learn new technologies. Collaborative culture, flexible work arrangements, and exposure to challenging projects that help employees grow professionally.

Cons

Some projects can have tight deadlines and changing priorities. Communication between teams could occasionally be improved to ensure smoother project execution.

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Bitly Response
1mo
Thank you for taking the time to share your feedback and for being part of Bitly for the past 1 year. We're glad to hear that you've had a positive experience with your team, opportunities for growth, and the flexibility we offer. We also appreciate your feedback about project planning, shifting priorities, and cross-functional communication. Feedback like yours helps us continue improving how teams work together and support employees as they grow their careers at Bitly. Thank you again for sharing your perspective. – The Bitly People Team
3.0
Jun 22, 2026
Software engineer
Recommend
CEO approval
Business Outlook

Pros

Great people, good work-life balance, given time to learn & use AI

Cons

Lots of changes & whiplash on strategy, teams tend to work too independently, not a lot of space for career growth, upper leadership doesn't seem to prioritize retention

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Bitly Response
1mo
Thank you for taking the time to share your experience and for being part of Bitly over the past 3 years. We're glad to hear you've had a positive experience with your colleagues, our work-life balance, and the opportunity to learn and work with AI. We also appreciate you calling out the areas where you feel we can do better. Building greater clarity around our strategy, creating stronger alignment across teams, and providing more opportunities for career growth are all important, and feedback like yours helps us understand where we need to improve. Thank you again for your honest feedback, and we wish you all the best in your continued journey at Bitly. – The Bitly People Team
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