Terrible culture and leadership. No trust and terrible approach to DE&I. - Anonymous employee Bitly Employee Review

1.0
Oct 26, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relatively high salaries to try to keep people from quitting.

Cons

Terrible culture and leadership. Pretty much entire white leadership team who undermined meaningful DE&I efforts. Patronizing and untrustworthy.

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Bitly Response
4y
Thank you for sharing your feedback. It is our highest priority to ensure that Bitly is a safe and inclusive place to work for everyone. The majority of our leadership team is new to Bitly, including our CEO, and we are working very hard to build an environment in which we respect and value each other. To achieve this, we have emphasized inclusion and diversity and we will continue to seek meaningful progress in these areas. Although we have much work to do, over the past year we have formed a DEI Core Committee which is focused on driving key DEI initiatives and goals across the company, launched our second ERG, and are in the process of hiring a VP of DEI who will report directly to our CEO.

Explore other reviews about Bitly

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment with opportunities to learn new technologies. Collaborative culture, flexible work arrangements, and exposure to challenging projects that help employees grow professionally.

Cons

Some projects can have tight deadlines and changing priorities. Communication between teams could occasionally be improved to ensure smoother project execution.

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Bitly Response
1mo
Thank you for taking the time to share your feedback and for being part of Bitly for the past 1 year. We're glad to hear that you've had a positive experience with your team, opportunities for growth, and the flexibility we offer. We also appreciate your feedback about project planning, shifting priorities, and cross-functional communication. Feedback like yours helps us continue improving how teams work together and support employees as they grow their careers at Bitly. Thank you again for sharing your perspective. – The Bitly People Team
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, good work-life balance, given time to learn & use AI

Cons

Lots of changes & whiplash on strategy, teams tend to work too independently, not a lot of space for career growth, upper leadership doesn't seem to prioritize retention

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Bitly Response
1mo
Thank you for taking the time to share your experience and for being part of Bitly over the past 3 years. We're glad to hear you've had a positive experience with your colleagues, our work-life balance, and the opportunity to learn and work with AI. We also appreciate you calling out the areas where you feel we can do better. Building greater clarity around our strategy, creating stronger alignment across teams, and providing more opportunities for career growth are all important, and feedback like yours helps us understand where we need to improve. Thank you again for your honest feedback, and we wish you all the best in your continued journey at Bitly. – The Bitly People Team
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