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      Bitsight

      Engaged Employer

      Bitsight reviews

      Great place to work! Growing fast - Customer Success Manager Bitsight Employee Review

      5.0
      Sep 19, 2019
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unique product that is easy to use and understand at all levels of customer roles. Leading the Security Ratings Service industry in many ways. Great internal culture. Growth opportunities for CSMs at all levels due to a maturing organization.

      Cons

      Growing pains becoming a bigger company. No longer a true start-up company, in process of adjusting to fast growth to build a sustainable long term business, mix of start-up and mature company employees and processes.

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      3.0
      Jun 9, 2026
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Lots of opportunities for cross-functional work/working with senior-level SMEs - EOY Bonus (usually) - Great benefits (Flexible PTO policy/stipends)

      Cons

      - Exec suite does not care about you! - Pay is not competitive; was paid significantly less relative to market for experience (didn't realize this until too late, mgmt wouldn't adjust salary either) - No cost-of-living raises over the 2 years I worked there (No raise at all, ever, actually! And no support to be promoted from within) - Layoffs occur twice a year, and everyone is replaceable

      5
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