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      Bitsight

      Engaged Employer

      Bitsight reviews

      Great conditions, if you're on the right team. - Customer Success Manager (CSM) Bitsight Employee Review

      4.0
      Mar 18, 2024
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay & benefits. Some opportunity to grow, respect for work/life balance.

      Cons

      Unclear objectives and many, many communication / feedback problems. Careless training whose responsibility is always attributed to the employee. Terrible management.

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      3.0
      Jun 9, 2026
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Lots of opportunities for cross-functional work/working with senior-level SMEs - EOY Bonus (usually) - Great benefits (Flexible PTO policy/stipends)

      Cons

      - Exec suite does not care about you! - Pay is not competitive; was paid significantly less relative to market for experience (didn't realize this until too late, mgmt wouldn't adjust salary either) - No cost-of-living raises over the 2 years I worked there (No raise at all, ever, actually! And no support to be promoted from within) - Layoffs occur twice a year, and everyone is replaceable

      5
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