Always hiring...and for a reason other then "growth" - Customer Success Bizzabo Employee Review

2.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

- You will learn a lot and take ownership of many projects - This place oddly enough attracts good hardworking ppl, especially in support and customer success. - You may be paid well if you are anything other than a bdr. - If you hound your manager enough, you can get a promotion.

Cons

They are always hiring and it's not just because they are growing, they can't sustain their growth. There is ALWAYS turnover, especially in sales and CS. Every month I was there there was at least 1-2 ppl quitting at minimum. Retention is so bad and that's because the burnout is real. Notice how a lot of these reviews are from ppl who are currently working at the company for less than a year...that's because they have not realized the Bizzabo hampster wheel they are on that goes nowhere only demanding them to work harder and harder...New hires are encouraged to write reviews while still in probationary periods, they still in the honeymoon phase,... Other mentions... - Expect to be told when you can and can't take your vacation. - Those who rise up in the ranks have been there since day 1 and this is their only "professional" job experience....or they just flirt with everyone. You'll know when you see it. Favoritism is very much a real thing here. - HR is not helpful and favors the leadership team. They will only turn the tables on you to make it seem like you are in the wrong rather than step up to actually listen and ACT on your feedback. - Not all but most Managers lack proper training. Very often it feels like project planning is not a thing. Everything happens last minute with no proper direction. - Leadership has no other executive background so their methods will not be the norm. You'll be scratching your head a lot at what they say, - Expect to be slacked and emailed at all times of the day every day. Setting boundaries is looked down upon. - Expect to do more than what your job requires of you with no real incentives. We once asked for a few mental health days due to the chaos mid-2020 and got a big no. - The product itself is not all it's cracked up to be with so many tech issues. So you will feel like you are lying to customers often. - The CEO is nice but out of touch with what's going on within teams. The CMO or whatever his title is now ( changes all the time) will make it seem like he cares but lacks empathy for his team when its actually needed. - values are nice but really just for show and brainwashing.

Explore other reviews about Bizzabo

5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Very casual process, mainly personality-based questions

Cons

Not really any cons, overall great process

2.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively stable processes, clear product visions

Cons

Developer experience was an afterthought esp. with internal tools. Engineering leadership is more emotion/personality than anything else. Poor communication and transparency culture, lack of clear priorities.

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