Don't believe the reviews - The most toxic workplace in NYC - Customer Success Bizzabo Employee Review

1.0
Sep 13, 2021
Recommend
CEO approval
Business Outlook

Pros

- They really try to create a good culture (but fail) - They provide gift cards for lunch every 2 weeks ($15) - Everything starts off great for the first 3 months

Cons

- They require all new hires to leave positive glassdoor reviews as part of onboarding - Their product leadership doesn't listen to the customers - Leadership is tone death as to the real problems of the company - Company culture is toxic, they call it a family but it is just how they get you to work more - Many staff have ended up in HOSPITAL from being overworked. Leadership doesn't care and fires people who raise alarms - Unrealistic goals and expectations - Staff turnover is very high, despite what they will tell you - They are not willing to invest in the product or staff - The product is full of bugs and parts haven't been updated for years - Customers are leaving in the hundreds - Customer support team doesn't understand the importance of events, despite supporting them - Lots of nepotism

Explore other reviews about Bizzabo

5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Very casual process, mainly personality-based questions

Cons

Not really any cons, overall great process

2.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively stable processes, clear product visions

Cons

Developer experience was an afterthought esp. with internal tools. Engineering leadership is more emotion/personality than anything else. Poor communication and transparency culture, lack of clear priorities.

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