Terrible Experience - Customer Service Manager (CSM) Bizzabo Employee Review

1.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

There are some really amazing people that work here

Cons

This is a complete joke of a company. Long hours and weekend work are the norm. It is not specifically said but implied that it is expected. They make you write a review of the company during your onboarding to keep their ratings high. There have now been 2 rounds of lay offs and there is no job security here at all. The turnover rate for employees was extremely high even before the layoffs. Besides that, the product itself is extremely flawed and constantly leads to customer churn.

Explore other reviews about Bizzabo

5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Very casual process, mainly personality-based questions

Cons

Not really any cons, overall great process

2.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively stable processes, clear product visions

Cons

Developer experience was an afterthought esp. with internal tools. Engineering leadership is more emotion/personality than anything else. Poor communication and transparency culture, lack of clear priorities.

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