Not stable employment if you work in sales. - Account Sales Executive Black Box Employee Review

3.0
Jan 20, 2009
Recommend
CEO approval
Business Outlook

Pros

The commission was good then but it may have decreased since they laid off most of the sales dept. Most of the co-workers were fun and helpful. Locations are in Minnetonka and Brooklyn Park. Parking is adequate. Bathrooms are clean.

Cons

If you are new to the telecom industry, they do not formally train you on product knowledge. You read out of manuals or teach yourself using their online training modules. Not much supervision which isn't always a bad thing but a little more would have been beneficial. There were hardly any sales meetings. Poor indoor lighting. The clientele is uninteresting for the most part. So if you're looking to serve customers/clients with personalities, telecom is not a good industry for you.

Explore other reviews about Black Box

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dynamic work environment and outstanding leadership

Cons

nothing that i can think of

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

2
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