My experience with Black Box was horrible and a total embarrassment, for all 6+ years I worked there. - Anonymous employee Black Box Employee Review

1.0
Dec 24, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is not one pro I can think of. I’m just glad I resigned. The less hard you work, the more one gets paid.

Cons

Company was bought out. Leadership/ management was a terrible experience. Management has the attitude of do as I say not as I do. Communication was at all-time low with management. The culture will never change. 4 CEO’s 8-12 vp’s, and countless managers who have no leadership skills. It was an embarrassment to work at Black box. The new Vice President, who was there maybe 3-5 times a year, did not even know there is a difference between standard cat5 cable and cat5e cable. Basic leadership skills I learned throughout my life Loyalty - no loyalty to the employees. They will throw you under the bus to make themselves look good. Duty- no one on the sales team knew their duties, because of awful communication. Integrity- no integrity with management. Quick to blame anyone., and never took accountability Selfless service- ha, no one in the company even knows what it actually means Honor- nothing honorable about giving promotions to people that do not work hard These are basic leadership skills that one must acquire to lead a company. Culture was all Black Box talked about, but the culture is for upper management to make ridiculous amounts of money that they truly did not deserve. I don’t have enough words to describe the cons. Just a total cluster of a company . I feel bad for the hard working employees in sales and customer service that do not benefit of the non-Hard working individuals at the top.

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Black Box Response
6y
Thank you for taking the time to share your feedback and I’m sorry to hear about your experience at Black Box. That is certainly not the culture we are working hard to create. It’s publicly known that Black Box did experience some tumultuous times before our acquisition in 2019, however over the past year we have continued to receive very positive feedback from our team members that things are much improved and people are feeling excited about the direction and future of our company. Both our CEO and our leadership are committed to open and transparent communication. As you referenced, we rolled out our mission, vision and corporate values last fall, which will drive the collaborative and forward thinking culture we are creating. I would welcome the opportunity to talk with you directly about your experience with Black Box if you would be open to that.

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5.0
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Pros

Dynamic work environment and outstanding leadership

Cons

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1.0
May 22, 2026
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CEO approval
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Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

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