Better before purchased - Anonymous employee Black Box Employee Review

4.0
Aug 31, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Prior to being purchased by Black Box Network Services, this company had a small family feel, but had a thriving active business. Folks in the Austin location worked well together. Employees were expected to work hard and be efficient, smart, and business saavy. But they were rewarded with 1/2 day paid Fridays sometimes, BBQs on site, Christmas parties with free food and flex work schedules.

Cons

Post purchase by Black Box, employees are now just a commodity and number. Team atmosphere has disappeared and so have the luxuries of a small company. Corporate is pretty far removed from day to day operations and impose restrictions that do not fit the original business model.

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5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dynamic work environment and outstanding leadership

Cons

nothing that i can think of

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

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