LEVITTOWN PA THURSDAY - SUNDAY GRAVEYARD SHIFT - Network Technician Black Box Employee Review

1.0
Jun 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Naps during the graveyard shift are frowned upon but impossible to resist as you are working from 10 at night until 8 in the morning.

Cons

You will NEVER have a weekend off. You will NEVER get off of this shift - the techs that were there before you and have more seniority don't want your shift, so as the new tech you will stay trapped until the NEXT new tech comes along. This may not happen until you leave, effectively trapping the next new tech they hire and on it goes. A horrible rate of retention and a wildly short revolving door. Also, ask about length of time before you get benefits - this seems to vary from tech to tech, there is no standard of " you will get your benefits in 6-9 months. " You may wait more than a year to get your benefits and never leave the graveyard shift.

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Black Box Response
3y
Thank you for your comments and feedback. While we are disappointed to hear about your negative experience, we constantly strive to make Black Box an even better place to work. Your comments will be provided to the appropriate department.

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5.0
May 14, 2026
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Pros

Dynamic work environment and outstanding leadership

Cons

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1.0
May 22, 2026
Recommend
CEO approval
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Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

2
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