Review of the sales process - Enterprise Account Manager Black Box Employee Review

2.0
Jul 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people with a great environment

Cons

You won't have the tools to be successful. The sales process is the most stressful part of the job. Black Box isn't set up to be a sales organization. Operational procedure and processes get in the way of a lot of sales here

Explore other reviews about Black Box

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dynamic work environment and outstanding leadership

Cons

nothing that i can think of

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

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