Great teammates but concerns about senior leadership's focus - Business Analyst Principal Blackbaud Employee Review

2.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teammates and customers. Contributing to nonprofits with mostly great missions. Mostly good direct managers.

Cons

Senior leadership too beholden to the stock market and short term thinking. This has led to nearly annual layoff cycles, significant offshoring of jobs, and a deteriorating relationship with customers.

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Blackbaud Response
2mo
Thank you for sharing your experience and for the many years you spent contributing to Blackbaud. We’re glad to hear that you valued your teammates, customers, and the opportunity to support nonprofits and missions that make a meaningful difference, as well as the positive relationships you had with many direct managers. We understand that perspectives can differ, particularly around leadership decisions and long-term direction, and we respect that this was your personal experience. As a company focused on social impact, we strive to balance the needs of our customers, employees, and the broader mission we serve, even though that balance may not always feel the same to everyone.

Explore other reviews about Blackbaud

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
2mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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