Love the clientele, love the role - hard to love the company - Project Manager & Implementation Consultant Blackbaud Employee Review

2.0
May 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Enabling non-profit success. Amazing, dedicated peer colleagues in the lower ranks. Applications capable of solving NFP pain points/business process needs. Good benefits. Decent pay. Flexible work situations.

Cons

Muddled product road map (exacerbated by steady stream of acquisitions over last 10 years) make for tough going (for sales, for marketing, for implementation teams, for support, and especially for the market and current customers). True product stew. Near-zero professional development investment in staff - bring it with you when on-board or plan on obtaining on your own. Low/no succession planning or career path viability - once you're plugged into a role, plan on staying there: aka "gotta move out to move up". Low visibility/accessibility/accountability for mid+ management: expect a blackbox (pun intended) from management and take your orders when they come tumbling out. The antithesis of "employee managed".

Explore other reviews about Blackbaud

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
2mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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