"Where do they have to go?" (re: RE Customers) - Senior Product Manager Blackbaud Employee Review

1.0
Feb 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Many employees deeply care and are very committed to customers, alot were from nonprofit. The customers and market is amazing.

Cons

I quoted in title what senior sales leadership still at BB and former CEO Chardon said on multiple occasions. Strategy was not focused. Ignored flagship product. Let engineering drive too much product strategy, putting us behind. Aquired to stay competitive and didn't do enough to streamline portfolio. Not enough women in senior leadership, women often delegated to administrative or Maintenance of line for products, Vision attributed to male counterparts.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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