Blackbaud - If you develop a tough skin and say "Yes", you'll make it. - Systems Administrator Blackbaud Employee Review

3.0
Feb 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Blackbaud promotes a laid back environment. The location is on Daniel Island which is a very nice place and the views are fantastic - much better than the one at my house. Most of the people working at Blackbaud will go out of their way to help you and are very approchable individuals. There are also a good number of company sponsored events such as soccer games, BBQs, happy hours, company pic nic, and tickets to hockey and minor league baseball games. Another reason to work at Blackbaud is there are very few technology (read: no competition) companies in Charleston. In a small pond, Blackbaud is the best fish.

Cons

While there are several upsides, unfortunately, the down sides negate the positives making this a decent, but not great company. Senior management appears to be stale in their thinking. To propose new ideas, many people in the trenches make suggestions that fall on deaf ears only to find out that a year, year and a half, or two years later, the idea has been implemented. In IT, as in other organizations, there is very little recognition. Some bosses will make light of raises and promotions and in several parts of Blackbaud there is no clear path to advancement. I’ve personally been told that it’s a subjective decision on behalf of the management team and when they feel someone is ready, they will promote. Meetings regarding performance throughout the year are almost non-existent. If they are set up, meetings about goals, feedback, and concern usually take a back seat to anything else. Case in point – Feb is almost done and annual reviews have still not been completed. So down sides: Employees in the trenches don’t have a loud enough voice and are often dismissed, feedback about performance is non existent, promotions are subjective, and the salary is below average.

Explore other reviews about Blackbaud

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
2mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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