Crossing the Chasm - Anonymous employee Blackbaud Employee Review

4.0
Aug 29, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Blackbaud, like many companies, is what you make of it. With room for both introverts and extroverts, Blackbaud is an easy place for any personality type to find a home. The clearly defined tier structure makes it easy to see career trajectory. The flexibility to work remotely, with no set schedule, makes up for the cube-farm that exists in HQ.

Cons

Blackbaud has grown fairly quickly, but to the detriment of internal processes. Duplicate, and often redundant, systems exist throughout the organization, making it difficult to navigate the abundance of information (ranging from product information to HR). Employee benefits are generally lacking. Health Care coverage is sub-par, even if it is the average for region. For example, Cambridge employees are offered much better health care options. Compensation is also sub-par, especially considering that Blackbaud is a leader in the industry.

Explore other reviews about Blackbaud

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

avatar
Blackbaud Response
2mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

See reviews by: Helpful|Rating|Date|All