Ehh - Operations Lead Blackbaud Employee Review

2.0
Jul 28, 2018
Recommend
CEO approval
Business Outlook

Pros

They have good PTO, Insurance is OK, cool office in Austin, some kind co-workers, volunteer for time off, working for a cause. It looks good on your resume if you are in the non-profit field.

Cons

Management was constantly changing things. One day your title was one thing and a year later it would change. I had three managers within a 5 month time frame. They consistently lay off people every year. It's the type of environment where you never know when it's going to be your turn. I saw them let go of great talent. They will even lie to your face when you ask them if you are next. There once was rumors that layoffs were coming and it eventually made it up to the director. He then held a meeting and told everyone that it was not true and to not worry about your job because there was plenty of work to do. One to two months later they did a "re-organization" and laid a bunch of people off. So much for trusting upper management. Upper management can be demeaning and manage upwards to excel their careers. I guess that's what they have to do in order to not get laid off. Clients leave to go to competitors that are not about nickle and diming them. The software is crazy expensive, clients can get something better elsewhere for more affordable price. Raises are 1% - 1.5 % per year, way below average for a major corporation. Not the best place for you to excel your career. It's more so of a stepping stone that will help open other opportunities.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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