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Blackbaud

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Blackbaud reviews

Without clear company structure, deficient training - Senior Implementation Analyst Blackbaud Employee Review

1.0
Jan 30, 2019
Senior implementation analyst
Recommend
CEO approval
Business Outlook

Pros

Bonus, if you hit the KPI goals.

Cons

I was firstly contacted via am external recruiter, who promised me several benefits, such as flexible work hours and working from home, which was not the case. The first day of employment, the told us that there was a lack of communication between the recruitment agency and them, so everything the recruitment told us was a lie. The training consists on long videos (some of them more than two hours), with little chance of practicing the real work or shadowing with other team members. Once you start the delivering the job, it is really hard to hit the KPIs, since you barely know how to do the job. Avoid this company in Costa Rica at all cost.

Explore other reviews about Blackbaud

5.0
Apr 12, 2026
Marketing director
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

avatar
Blackbaud Response
2mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
1.0
Jul 8, 2026
It senior manager
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

3
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