Not moving in a great direction - Customer Support Representative Blackbaud Employee Review

Recent changes have made it quite apparent that Blackbaud is currently far more interested in its bottom line than the customers or product. Support is chronically understaffed, sales is selling out of date products, and things tend to suddenly stop working a lot. There's a lot of throwing other people under the bus. The benefits aren't what they used to be, lay offs have made people pretty nervous, and there are far too many managers who don't know what they are doing. Clique-ish hiring and promotions. Definitely taking advantage of the slim pickings for jobs in Charleston.