Mediocre on many levels - Anonymous employee Blackbaud Employee Review

2.0
Oct 19, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable company, they are not going away any time soon. I worked at this company at a time when I really needed a job and pretty much clutched at the first thing that came along as the economy was tanking so this provided security. If you're lucky you can get to work with some great organisations with an inspiring mission

Cons

Blackbaud suffer from the big fish/little pond syndrome in the not for profit sector. Which impacts them on a number of levels: 1. Spectacularly uncompetitive salary with no / below inflation pay rises. All employees can earn money and are encouraged to generate 'business leads' with existing customers. While this can be a useful/essential source of additional income, it leaves a bad taste. How can customers trust the advice they are given when ultimately the employee is just trying to milk them for all they've got? 2. Few opportunities for career development. If you want to coast in your career then this is the place for you. You can quite happily sit at this organisation for 10 years spinning your wheels. Management are largely making it up as they go along, no real strategy or direction. Furthermore they have no real incentive for developing talent. 3. Charleston is the centre of their world Which should tell you everything you need to know about that. 4. Outdated technology Seriously though! The flagship product, The Raisers Edge, was outdated 10 years ago. It's a miracle it's not obsolete, Enterprise CRM isn't much better and doesn't justify the cost. The only reason it's a viable proposition is because other tech vendors aren't serious about competing in this sector.

Explore other reviews about Blackbaud

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
6mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of training if you want to learn

Cons

Management keeps changing. Moving a lot of work to Inida

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