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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      Mixed reviews - New Account Executive Blackbaud Employee Review

      2.0
      Jun 21, 2010
      New account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are working with the non-profit sector and therefore helping people who are really making this work a better place.

      Cons

      Inept management. They have a business model that worked years ago but refuse to adapt it to the changes in the world economy. When they cannot figure out what else to do they simply beat up on their people. Employees are expected to sell even if you are on vacation. They expect you to take your laptop with you everywhere and there is NO quota relief if you are sick or on vacation. So you're expected to sell no matter what.

      Explore other reviews about Blackbaud

      5.0
      Apr 12, 2026
      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

      Cons

      Long hours but it is worth it because it is a great place to work!

      avatar
      Blackbaud Response
      2mo
      Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
      3.0
      Jun 30, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote First company with a dedication to mission and values across the non-profit sector.

      Cons

      Tough to advance with such longevity among senior leaders.

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