Loss of character and focus - Senior Consultant Blackbaud Employee Review

2.0
Jan 3, 2022
Recommend
CEO approval
Business Outlook

Pros

The company is a great place to learn how corporate culture works. I joined right at the IPO. At the time there were a large number of perks. The work was remote and the management team was good some years but bad others (I was there 10+ years). The company has had some great SOPs. I had 43 managers in my 10+ year tenure there.

Cons

I started off getting a bonus every quarter but then they made it near impossible to know whether you would get a bonus. Simultaneously counting the total amount of the potential bonus in your salary at an annual cost of living salary increase. The bonus was paid out at the whim of the direct manager. The management is inconsistent and is not based on performance but rather a favoritism. The company leads its customers in and out of its offerings in a cyclical manner so that the revenue is generated by existing customers changing products. Delivering implementations with bad expectations set by sales was a common experience. Some clients didn't realize what they bought until 3/4 through the implementation of the software. Siloed work-flow, lack of focus, and trying to be everything to everyone are not good signs of things to come. NOT FRIENDLY TO PEOPLE WITH HEALTH ISSUES.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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