Excellent environment, great place to work - Customer Support Analyst Blackbaud Employee Review

5.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

They treat you like an adult here. It's big enough where it doesn't have a "mom and pop" vibe, but small enough where you feel like you matter. I worked personally with my boss's boss's boss a few times. In previous jobs I didn't even know who that was. Very fun atmosphere. They try to keep morale up as much as possible. Highly recommend.

Cons

For Analysts at least, a more streamlined division of responsibilities would be good.

Explore other reviews about Blackbaud

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
6mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

2
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