No soul - Principal Business Analyst Blackbaud Employee Review

1.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Fellow employees and direct leads are smart, kind, and capable. Clients are often exceptional.

Cons

Complete disconnect between employees and management. Whatever soul this company used to have, it is dead and gone. Re-orgs are so frequent and acquisitions so mishandled that there is simply no clear path to advancement at this company. I'm not sure they even want to advance employees...seems like they may prefer to loose quality talent and replace with cheaper, less committed employees. Promotions are in title only and do not include a salary increase. Near constant turnover and layoffs. Recommendations are repeatedly asked for and then ignored. I was even told to quit asking questions in all-staff meetings or leave the company. Even petty things like saying they want remote employees to be comfortable but refusing to buy an $80 desk conversion from Amazon. Place is a mess.

Explore other reviews about Blackbaud

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
2mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote First company with a dedication to mission and values across the non-profit sector.

Cons

Tough to advance with such longevity among senior leaders.

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