Poorly managed and care little about employees or customer security - Anonymous employee Blackbaud Employee Review

1.0
Dec 20, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very few other than some good co-workers

Cons

Senior management doesn't care about employees. The company doesn't really care about their customers or the security of their customers. Hence why they had a MASSIVE cyber breach (which they were class action sued for and were investigated by 50 states of attorney generals) Salaries are poor and yearly raises might as well not exist (1-1.5% a year). Good talent doesn't stay because they can find better elsewhere or are flat driven off for challenging the status quo. Executives are cashing big paychecks and collecting big chunks of stock while the employees are thrown crumbs with long vesting periods that they will likely get laid off before they can vest in them. I watched execs get warned of security problems, which they ignored, and instead of invest in corrective measures they went for investing in meaningless things that they could celebrate on how great they were doing while not fixing anything. When the breach happened those same execs left and went to work for other places.

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Blackbaud Response
2y
Hello! Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. If you'd be open to sharing more on this feedback, we would love to hear from you! Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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