Great Place to Work - Customer Success Blackbaud Employee Review

5.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

There is a clear mission that is cohesive among the suite of products that have relation to one another. There are a lot of different teams based on the vertical, yet all of the organizations who partner with BlackBaud share the same vision which makes working across teams fun and collaborative. I feel valued, and feel like when one of our partners wins, we also win and can share a great story together. I cannot say this about anywhere else I have worked. I feel the compensation and benefits are fair, and feel respected and supported by leadership. This is never in doubt. Mike is a great leader.

Cons

This is more relative to the current economic situation from 2022-current, but some teams are small yet mighty, and that can lend itself to wearing a lot of hats. I wouldn't necessarily call this a con per se, but it is something to be cognizant of if trying to see what it is like working here.

Explore other reviews about Blackbaud

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
6mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

2
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