Great place to work - Technical Writer Blackbaud Employee Review

5.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

The People. By far the most friendly and supportive place I've ever worked. Professional Development. We are encouraged to take time to work on our professional development during work hours. That may be a webinar, a book club, a conference, a course... The Mission. We are a for-profit company but support non-profits. Every day we go to work to support the organizations that make the world a better place- youth centers, cancer research and support, schools, food banks....

Cons

Pivots. We spend a lot of time putting our hearts into projects and then the leadership will say we are changing direction. Lack of UX Designers. Leadership doesn't understand what all the roles are so they make assumptions about what we need to do our jobs. About 2 years ago they decided to layoff a large number of UX designers thinking we could use patterns and not design input on every project. That has been a huge loss. If any of our former UX designers see this, we miss you very much.

Explore other reviews about Blackbaud

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
6mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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