Really Enjoyed my time at Blackbaud - Senior Enterprise Sales Manager Blackbaud Employee Review

4.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-I was at Blackbaud during a rapid growth stage before COVID and while rolling out BBMS. -At the time great vision, solid product, really tied to customers and their mission.

Cons

-I think after COVID they have lost their way a bit. -There was a real bait and switch with One Rate and how there would never be monthly minimums or monthly fees unless used, then during COVID they pushed a monthly cost to every product that was payment enabled. This was also roughly at the same time of the ransomware attack. -It is a company that I do not think should be publicly traded. It's very difficult to speak to an NPO that is asking you about executive compensation, when equity is cashed out by execs, it's all public and while product price and exec comps are separate issues, they are ultimately connected.

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Blackbaud Response
1y
We appreciate your feedback. Our customers’ trust is a top priority and is embedded in everything we do. We are committed to providing them with the confidence that their technology and data are secure. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for sharing your experience.

Explore other reviews about Blackbaud

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work flexibility, you get to work with some very talented folks.

Cons

Used to be proud to work for Blackbaud but that has all but disappeared in last 2 years. Poor and ineffective leadership, false transparency, frequent layoffs, bonuses based off of stock which has been tanking. It's a sinking ship. Avoid at all costs.

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